Terms and conditions

Croohm offers cloud-based technological solutions, including mobile and web applications tailored for business requirements. Its primary offering, Croohm, serves as a cloud-based lead management and customer relationship management (CRM) solution.

Croohm operates as a Software as a Service (SAAS) platform, aiding businesses in maximizing returns on marketing investments made in various lead generation avenues such as field sales, online sales, expos, trade shows, and more.

The parent company behind Croohm, Croohm Software LPP, is registered in India.

Terms and Conditions

Your access to our website(s) or mobile applications, usage of Croohm Products/Services, and transactions within the Croohm Market are extended as an invitation, contingent upon your understanding and acceptance of the Terms and Conditions outlined herein.

The Croohm Market encompasses all products available for utilization through our websites and mobile applications hosted on platforms like Google Play Store, Apple App Store, and others including Windows.

This document delineates your entitlements and Croohm's entitlements concerning the provision of Products/Services and the administration of the Croohm Market. Thus, a thorough review of these Terms is recommended.

Understanding the Terms of Service

The Terms of Service serve as a contractual agreement between us, incorporating the stipulations outlined in this document alongside the Croohm Privacy Policy, Commercial Terms, User Guidelines, IP Compliance Program, and any additional terms or conditions presented by us and accepted by you concerning specific Service offerings. Collectively, these form the "Terms of Service" or "Terms."

Failure to assent to these Terms precludes your access to or usage of our Service or the acquisition of any products or services from the Croohm Market. Your registration for or utilization of our Service, or the procurement of products or services from the Croohm Market, implies your acceptance of the Terms, affirming your role as a party to this binding contract.

Usage of the Service and acquisition of products from the Croohm Market imply your acknowledgment, acceptance, and agreement to all provisions outlined in the Privacy Policy, including, but not limited to, the utilization and handling of your Account Information and content in accordance with said Privacy Policy.

What is the Croohm Market and Croohm Service?

The Croohm Market serves as our website and other interfaces through which you can purchase and utilize our services.

Your data is associated with your login credentials generated during registration. Only authorized individuals, verified through their registered email IDs, can access and utilize the data. Each login instance ensures Croohm's protection against unauthorized access. As long as your email remains secure, your data remains secure as well.

Croohm's services encompass Application Software, along with other products, services, tools, and websites accessible across various mobile, computer, and similar devices and systems provided by Croohm, collectively known as the "Service." By utilizing the Service, you agree to adhere to these Terms.

If This is a Contract, Who Are the Parties?

You represent the first party to this contract, while Croohm Software LPP, the company owning Croohm, represents the second party.

Is This the Only Contract I Have with Croohm?

Your engagement with the Croohm Service, our software applications, and the Croohm Market might lead to different contractual agreements. Installation of any Croohm Software on your devices may require agreement to an end-user license agreement.

Engagement with related Croohm products or services, purchasing additional products from the Croohm Market, or participation in our User Forum may necessitate separate agreements with us, usually accepted by clicking "accept" or "agree." These separate agreements take precedence in case of conflicts with the Terms described here, concerning their specific subject matter.

Will These Terms of Service Ever Change?

Changes to the described Terms are expected due to shifts in our Service and applicable laws.

We'll make efforts to notify you of changes in advance, though some changes, especially those required by law, may take immediate effect.

Announcements regarding changes will be made on our site, and we may also email you notifications. We will provide reasons for necessary changes.

Upon updating these Terms, you can choose to accept them or discontinue using our Service. Your continued usage post-update indicates acceptance of the new Terms. Amendments not described here require a written agreement bearing signatures from both parties.

Changes may pertain to product features, pricing alterations, modifications in offered plans, or alterations in promotions/offers.

What Do I Have to Do to Use the Croohm Service?

To utilize the Croohm Service:

Create a Croohm Service account by providing your email address, OTP or with magic link

Access your account via a web browser or by installing our client software. Procuring devices and managing connectivity and data plans is your responsibility. Croohm isn't liable for Internet or telecommunication service availability.

Can I Share My Account with Someone Else?

Sharing Croohm Service accounts is discouraged. Shared Account Information might lead to loss of control, for which we bear no liability.

We advise against sharing Account Information, except for estate planning purposes. Check if sharing Content is permitted under the Terms, particularly in business or organizational settings.

Account Rights and Data Protection Guidelines

  1. Rights Upon Account Creation:

    Once you create an account and accept our Terms, you receive a limited, non- exclusive license to use the Croohm Service as long as you comply with the Terms. This license remains valid until you voluntarily close your account or we close it according to the Terms.

  2. Data Ownership:

    Our Data Protection guidelines emphasize that you retain copyright and other rights to your content. However, by using our service, you grant Croohm a limited license to process and use your content to provide the service effectively.

  3. License to Croohm:

    BYou grant Croohm a license to display, perform, distribute, modify, and reproduce your content for service operation. This license is royalty-free, worldwide, and irrevocable.

  4. Third-Party Services:

    If you use third-party services integrated with Croohm, the same licenses apply to content uploaded through those services.

  5. User Representation:

    You represent and warrant that you have the legal rights to submit and distribute your content on Croohm.

  6. Technical Adaptation:

    Croohm may modify your content to meet technical requirements for network compatibility.

Conduct Guidelines and Account Closure

  1. Conduct Rules:

    You agree to abide by the Terms and take responsibility for all content under your account, whether shared or private.

  2. Content Review:

    We prioritize your privacy and strive to avoid examining your content. However, in limited circumstances, we may need to review it, as outlined in our Privacy Policy.

  3. Visibility Controls:

    Your content remains private unless you explicitly share it. Shared content can be accessed by permitted users or recipients.

  4. Account Closure:

    You can deactivate your account anytime. Croohm may suspend or close accounts for various reasons outlined in the Terms, providing notice in most cases.

Intellectual Property and Liability

  1. Content Ownership:

    While you own your stored content, Croohm owns the service and associated software.

  2. Service Modifications:

    We reserve the right to modify the service and software, including implementing new elements and imposing limitations, with or without notice.

  3. Indemnity and Limitation of Liability:

    You agree to indemnify Croohm from any claims related to your use of the service and acknowledge that our liability is limited to the extent permitted by law.

  4. Branding Inclusion:

    By using Croohm, you agree to include Croohm branding in specified documents or locations.

Miscellaneous

  1. Third-Party Links:

    We may recommend third-party resources but are not responsible for their content or performance.

  2. Jurisdiction and Law:

    The Terms are governed by the laws of the respective country, and any disputes shall be resolved accordingly.

  3. Claims Against Croohm:

    We encourage users to contact our Customer Support team with any concerns about the service.

Contact Us

For inquiries regarding this privacy policy, please reach out to us via email at support@croohm.com.

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